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Shopping on eu.pelacase.com

Where do orders ship from?

We will either ship your order from our studio in Canada or from our shipping facility in Utah, USA depending on where your items are available to ship from.

Will I have to pay any customs fees?

While we do everything we can to ensure you are not charged customs fees, ALL International orders may be subject to duties and import fees especially on higher value items. All orders ship from Canada or the USA which may incur fees, and these fees

How long will it take me to receive my order?

We do our best to get your cases to you as fast AND as sustainably as possible! We ship from Canada or the USA for all orders, depending on where your items are available to ship from. Standard Shipping: 14-21 business days after processing (24-72 ho

Are taxes included in the list price?

All applicable taxes are included in our list prices at checkout which are listed in Euros! You may still receive duties and import taxes upon delivery - please see this article: Will I have to pay customs fees?

What currency are the prices listed in?

All product prices on https://eu.pelacase.com/ are listed in Euros