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Lost Orders

What happens if my product never arrives?

If your case is well outside the estimated delivery window (21 - 25 business days from the time you were notified of shipment) this package is considered lost/stolen and we will reissue a second package asap. We may ask for a different shipping addre

My order hasn’t arrived yet, can you help me find my order?

We love how excited you are to receive your case! We are too :). If it has been longer than 21 business days after your case has shipped, please email [email protected] and someone from our customer service team will be ready to help you. Your trust

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