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Warranty

What happens if my phone breaks while in a Pela Case?

We pride ourselves on being able to protect your phone against most drops and fumbles as well as everyday wear and tear. We've heard back from our customers with some crazy stories that even we couldn't believe!. That being said, Pela does not guaran

How do I get a replacement if my Pela Case breaks?

At Pela, we have a "Compost in the ground, and not in your hands" commitment for every one of our cases! If anything happens to your phone case within 1-year of purchase, we will replace it!. Run it over with your car? We will replace it!. Puppy get

My case is warped/loose/ill-fitting - what should I do?

While we carefully inspect each case that leaves our facilities, the odd warped case may slip through the cracks. Also, there have been very rare occasions where extreme temperature fluctuations have caused slight warping. Our 100% Happiness Guarante

What is your 100% Happiness Guarantee?

If you are not 100% happy for any reason with your Pela Case within 30 days of the purchase date, you can return or exchange for a new case. Your happiness, satisfaction, and support is what keeps us going!

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