General Questions
- Can I become a Pela Case Ambassador?
- How often and how quickly do you ship?
- A discount code isn't working, why?
- Is there a tracking number on my order?
- How do pre-orders work?
- Do you sell anywhere else online?
- Can I get a custom order for 1 or more case?
- Do your products ever go on sale?
- How do I become a retailer?
- How do I sign up for special offers and promotions?
- Is your package eco-friendly? Plastic free?
- I've seen your handwritten cards all over social media, do you really handwrite those cards yourselves?
- Where does the name Pela come from?
- Who invented Flaxstic?
- How did you get the idea for Pela?
- What charities do you donate to?
- Can I see Pela in a video?
- What are your social media channels?
- What is a Backorder?
- Is COVID-19 and the current pandemic affecting orders at all?