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  1. Pela Case
  2. Warranty, Cancellations & Lost Orders

Warranty, Cancellations & Lost Orders

Lost Orders

  • What happens if my product never arrives?
  • My order hasn’t arrived yet, can you help me find my order?

Cancellations

  • Can I cancel or change my order once it is placed?

Warranty

  • What happens if my phone breaks while in a Pela Case?
  • How do I get a replacement if my Pela Case breaks?
  • My case is warped/loose/ill-fitting - what should I do?
  • What is your 100% Happiness Guarantee?

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