My case is warped/loose/ill-fitting - what should I do?Updated 8 months ago
While we carefully inspect each case that leaves our facilities, the odd warped case may slip through the cracks. Also, there have been very rare occasions where extreme temperature fluctuations have caused slight warping.
Our 100% Happiness Guarantee means that we'll happily send you a replacement case within 90 days of receiving your case or exchange necessary. Our customer service team may ask for a photo of the defective case for our records as we use these photos as references to keep improving our products and services.